5 Lost or Stolen

5.1 The TGGC may not be replaced if misused, lost, stolen or damaged. You are responsible for all transactions on TGGC, except where there has been fraud or negligence by our staff or agents. If you notice any error relating to TGGC or you lose your TGGC, then you should contact Customer Services immediately.

​5.2 In the event a TGGC is lost or stolen, we will use reasonable endeavours to replace it. However, we will not be responsible for any losses incurred by you or the holder of TGGC in relation to such lost/stolen TGGC.

These Terms and Conditions are available in multiple languages through the language dropdown in the top right corner of this website. If there are any inconsistencies between the English version of GoGift's Terms and Conditions and any translated versions, the English version shall take precedence.

In the event of inconsistencies between the English and Danish versions, the Danish version shall take precedence in Denmark. Likewise, the Swedish version shall take precedence in Sweden, the Norwegian version in Norway, and the Finnish version in Finland.

GoGift.com A/S (GoGift) is a private limited company incorporated under the laws of Denmark. GoGift currently operates gift card and gifting solutions in more than 50 countries (www.gogift.com). GoGift works with an extensive number of brand partners, gift card issuers and experience providers distributing millions of gift cards annually to corporate clients and consumers, serving every imaginable gifting purpose.