7.1 In the event that goods are unwanted, the customer may return the goods to the third-party fulfilment provider within 30 days of receipt. Returns shall follow the third-party fulfilment provider’s returns policy (30 days).

7.2 The goods must be in a pristine re-saleable condition, unused and with any security tags in place. The third-party fulfilment provider shall be responsible for customer service and return processing. GoGift shall cover return shipping costs using standard methods only.

7.3 Credit will be issued following inspection and acceptance of the returned goods.

7.4 Due to hygiene regulations, earrings, engraved items and in-ear headphones are non-returnable. Non-returnable items shall be limited to those categories explicitly defined in the third-party fulfilment provider’s returns policy.