Make sure to check on our website that you have completely finalised your order. You do that by clicking the basket in the upper right corner. If you still see your gift cards and product herein, the order isn't completely finalised.

If this is the case, then finalise the order from the basket page and you should receive your order confirmation shortly after on the e-mail provided in the billing information.

Please notice that the order isn't completely finalised until you land on the order confirmation page.